How do I find my driver at the airport?

Email: info@cancunairporttransfer.com
Phone: +52 998 123 4567

After clearing customs, look for our driver holding a sign with your name. They will be waiting in the arrivals hall. You'll also receive their contact information via email before your arrival.

What happens if my flight is delayed?

We track all flights in real-time. If your flight is delayed, your driver will adjust their arrival time accordingly. There's no extra charge for flight delays - we'll be there when you land.

Can I book a round-trip transfer?

Yes! We offer round-trip transfers at a discounted rate. Simply select 'Round Trip' when booking and enter your return flight details. You'll save compared to booking two one-way transfers.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and cash payment to the driver. Online payment is recommended for a seamless experience.

Is there a cancellation policy?

Yes, free cancellation is available up to 24 hours before your scheduled pickup. Cancellations made within 24 hours may be subject to a fee. Please contact us as soon as possible if your plans change.